Managed IT Infrastructure Services​

Drive IT infrastructure transformation to reduce operation costs, and improve availability and scalability.

Gain insight into how you can transform your IT from a cost center to a growth enabler.

IT Infrastructure Managed Services

The IT landscape is constantly challenged with newer technologies, escalating costs, evolving cyber threats, and changing consumer needs. CES MANAGED IT INFRASTRUCTURE SERVICES not only facilitates day-to-day operations and maintenance issues effectively but also help to transform your IT to meet the demands of a nimble and agile enterprise. Whether your goal is to improve resilience or unlock technology innovation, our comprehensive bouquet delivers year-on-year cost improvements and operational excellence.

We at CES take in-depth care in understanding our client’s needs and challenges with a customer-focused approach. To simplify and streamline complex processes, we provide end-to-end services to mid-sized companies with the frontline customer-savvy resources supporting businesses. Our real-time support ensures high end-user productivity as the engineers work in a tiered structure addressing the problem at stake with increased responsiveness.

With unmatched round-the-clock service, cost-effective and flexible pricing, 24/7 security monitoring, certified Engineers with broad capabilities, and SLA-based uptime, we helped clients achieve availability, scalability, and affordability. CES Managed Services across various industries bring in best practices, be it proactive monitoring, forecasting, ITSM integration, or automation. By leveraging our process-driven and proven methodology, we advise on and execute cloud migration, integration, consolidation, and virtualization services tailored to your needs.

Our Managed OS & Managed DB Services

Managed IT Services

Our comprehensive Managed OS Service helps organizations ease them out of time-intensive operating system administration and maintenance. The certified system Engineers and Administrators support you with patching and installation and proactively resolve and monitor performance and security issues. We support you in managing the installation, administration, and maintenance of various Windows and Unix/Linux operating systems.

Managed DB Services

For every application change, the need for new databases arises. Applications need to store large units of new data, process millions of records and have access to data with split-seconds latency. The purpose-built databases for specific use cases allow for meeting these requirements. With CES Managed DB Service, the heavy lifting of maintenance and support becomes the responsibility of our skilled database admins, who help you in the setup, management, security, and scaling. As a result, your IT resources and developers can focus on adding more business value through new application development and innovation.

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Create Business Value in Every Engagement

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Flexible And Economical

Fixed flat fee offers the customers stability of predictable and scalable spending and transparency of the committed timeline associated with it. The pricing flexibility from the Dedicated, Retained, and Project-Based service model helps achieve process efficiency and attain the desired cost-effectiveness for our client.

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Enhance With Automation

Our top-level industry-recognized automation tools/solutions lead to seamless integrations and on-demand scalability. It helps accelerate the IT infrastructure improvement allowing optimized operations and an enhanced user experience. Speed up turnaround time and rationalize operational expenditure by eliminating manual processes, thus reducing cost.

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Experts With Broad Capabilities

A globally blended set of support teams, both in-country and offshore, assist you in day-to-day workloads on diverse operating systems and database management. Our resource pool comprises certified specialists having vast experience across different industry verticals. We continually invest in knowledge upgrades and training aligning to the best practices and the latest technological know-how.

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24X7 Monitoring

Unmatched and uninterrupted 24X7 round-the-clock support done remotely with a security-first approach. Tools/ accelerators that constantly monitor system performance and detect, prevent, and respond to any threats that may occur. For Ex: Performing 24/7 oversight of your vulnerability program and many such.

Why Choose CES MANAGED IT INFRASTRUCTURE SERVICES?

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Reduced Costs

Unparalleled value for money where we provide quality support and vastly skilled engineering expertise at a fraction of the cost. Our time-tested IT Service Management (ITSM) processes, cloud resource optimization, and competence to deliver remote infrastructure managed services aim for cost-efficient outcomes.

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Improved Quality

We are CMMI certified, helping enterprises achieve increased business agility. The detailed KPI and SLOs set in the SLA and persistent monitoring predicts IT issues and detects them promptly, thereby avoiding downtime. Our continuous optimization provides cost control, governance, and accountability to generate lasting benefits.

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Scale With Flexi-Engage Model

Provide flexibility to scale while optimizing the time and costs during the project phases. Our responsive and scalable models help you with resource flexibility, cost and time efficiencies, cross-trained resources, the capacity to adjust to peak loads, and extensive scalability.

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Client-First Approach

Ability to tap a network of expert resources when customers need us, depending on their solution requirements. Our global delivery centers provide dedicated technology specialists to enterprises working for the clients as an extension of their team.

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Ecosystem Reach And Relationships

Strong relationships with various leading technology partners and solution providers like Microsoft, Oracle, etc., to turn your technology concerns into business advantages under one platform. Since we handle technology vendor needs for your ongoing hardware and support needs, it saves you from juggling time.

What our clients say

Gartner Peer Insights

It has been a pleasure working with the CES customer portal team. They have delivered functionality beyond what was initially requested and on time.

- IT Product/ Marketing Manager, Retailer |  Digital Transformation

Very thoughtful and responsive team. It's always a collaboration when we have a new process be it complete Business Process Optimization or a one-time project.

- COO, Banking |  F & A Business Process Management

Despite the COVID challenges, the project was executed on time and on budget and is viewed as the most successful project. The project experience, the commitment from CES executives, and the breadth and depth of their capabilities earned them a position as a trusted strategic business partner for us

- CIO, Construction Company |  Oracle Cloud Applications

CES' QA services team and executives have been exceptionally responsive, knowledgeable, and professional. They have considerable in-house expertise in both web apps and mobile apps. Their application testing engineers are learning and growing continuously and easily adapt to our changing needs.

- CTO, Govt/PS/ED |  Application Testing

Find a responsive and cost-effective knowledge base supporting your managed IT services.

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