Client Relations

Client Relation Servcies

One-Stop for all your Client Relations needs that handles Product Management, Diligence Services, Client Services, Marketing, and Corporate Communication & Branding by leveraging cross-functional team expertise.

Deliver superior values to marketing and business development with multi-functional expert teams.

With the increasing demand for better reporting, transparency, and due diligence by clients, the need for efficient client communication/ servicing is critical. We manage comprehensive internal processes, including administrative work, diligence services, product management, and customer services. We ensure efficiency, scale, and operational discipline with our support services for the client relations operations team.

Key Offerings for Client Relations

Documenting

Maintain and update monthly/quarterly brochures, customized review books, and factsheets with performance, accounting, market commentaries, etc., across strategies.

Insights

Work on new fund launch activities and marketing webcasts.

Branding

Corporate communication and branding.

Data Maintenance

Company personnel data maintenance to answer personnel-related information in RFPs and brochures.

Support

Client questionnaires support responding to RFP questions related to the firm, fund, and product overview.

CRM

Maintain and update client information on the CRM platform (Client contacts, investment details, and supporting documents)

Report and Address Issues

Post standard reports on the client portal and address issues with portal access.

Onboarding

Process client onboarding and transfers

How We Deliver Value?

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Assistance

Assist in aligning your product offering to market expectations and demand.

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Key Insights

Provide key insight through market research to keep abreast of market changes and competitors.

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Risk Management

Help identify and manage risk areas that may result in financial loss.

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Client Satisfaction

Proactive in understanding and managing client expectations to ensure satisfaction.

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Cost-effective

Cost-effective and high-quality service with a quick turnaround time.

Enable high-quality client servicing/ communication services with dedicated resources working collaboratively as an extension of your marketing team.

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