Streamlined operations and accelerated growth by driving efficiency and innovation in Healthcare Supply Chain Management
Client Location
Michigan, USA
Industry
Healthcare Distribution
Engagement Details
Project name: Modernizing Healthcare Distribution: Oracle Fusion ERP Implementation
Technology used: Oracle Fusion ERP, Oracle Integration Cloud (OIC), Intelligent Document Recognition (IDR), CyberSource Tokenization
Business Need
- Automate order processing and fulfillment for streamlined operations.
- Integrate e-commerce platforms like Amazon and Walmart seamlessly to capture online sales opportunities.
- Enhance accounts payable processes for improved financial management.
- Optimize inventory management for better stock control and reduced costs.
- Simplify reporting and analytics for informed data-driven decision-making.
Challenges
- Manual order processing from multiple e-commerce platforms leads to inefficiencies.
- Tedious and error-prone accounts payable processes impacting financial operations.
- Complex shipping procedures causing delays in product delivery and customer dissatisfaction.
- Lack of real-time inventory visibility affecting order fulfillment and customer service.
- Tedious month-end close cycle affecting financial reporting timelines.
- Tedious sales tax calculation and reporting.
- Complicated ship and debit process.
- Limited accessibility and uptime issues with the existing ERP system.
- Inadequate reporting tools hindering data analysis and strategic planning.
Solutions
- Implemented Oracle Fusion ERP to automate order processing and streamline workflows.
- Integrated e-commerce platforms with Oracle Fusion for seamless order management.
- Automated accounts payable processes to improve efficiency and accuracy.
- Implemented real-time inventory tracking for better stock management and order fulfillment.
- Simplified reporting and analytics with Oracle Fusion’s built-in tools.
- Customized solutions for complex pricing and discounting requirements.
Results
- Automated orders from Amazon and Walmart led to a 50% surge in order volumes.
- Increased warehouse throughput by 20% with improved order processing.
- Improved accounts payable efficiency by 30% with automated invoice processing.
- Reduced shipping delays by 40% through optimized shipping procedures and real-time tracking.
- Slashed month-end close cycle time by 40%.
- Reduced total cost of ERP ownership by 30% with a pay-as-you-use model.
- Enhanced accessibility and resource onboarding with a cloud-based ERP solution.
- Enabled faster integration with websites and 3rd party applications with Oracle Integration Cloud (OIC).
- Empowered decision-making with improved inventory visibility and advanced reporting capabilities, leading to better business insights.
- Quarterly upgrades provided access to cutting-edge functionality for business operations.