Mortgage – Real Estate Investment

Business Needs

• Provide a full range of mortgage support services in a loan’s life cycle

Challenges

• Client originates loans on a daily Basis, thereby generating multiple leads. Most of which will be associated with several other mortgage brokers
• Accordingly, monitoring details of application fees paid by each prospective borrower, and guiding the application through the entire process of closing the loan, including underwriting
• Co – ordinating with the owners at each phase of a mortgage loan to promptly and proactively process the loan to the next phase by compiling all the necessary information, analysis, etc.

Our Services

• Developed a tracking tool for monitoring, tracking and maintaining a database of the various mortgage brokers and affiliates
  • This tool helped reduce redundancy and repetition of broker / affiliate data which helped the client easily and quickly identify appropriate brokers / affiliates to whom commission should be paid
• Developed checklists for supporting the pre-underwriting functions, and QA functions. This checklist helped the client in validating and verifying on the loan origination system (LOS)
• Data compiled from the borrower’s submitted documentation package. Thereby creating an additional layer of safety net ensuring that accurate data is reflecting on the LOS
  • Compile and circulate a daily report which monitors the call data of the client’s loan officers. This has helped the client in calculating and determining the compensation that each loan officer shall receive
  • This comprehensive report shows the number of working days in a month, number of days that a loan officer has worked, their personal time off etc. This data is then presented to top management

Benefits

• Efficiency in client’s operations, thereby giving them ample time to focus on driving business
• End-to-end mortgage support services at a significantly low cost