Automated patch deployment to reduce downtime and operational overhead
A US-based asset management firm needed an automated approach to manage vulnerabilities and security patching across a complex infrastructure landscape. Manual processes delayed remediation, increased exposure to older vulnerabilities, and raised downtime risks. CES implemented a custom automation framework to deploy patches in controlled phases, address long-tail and zero-day vulnerabilities, and support operations through L2/L3 services.
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The Challenge
the client
Alternative Asset Management
Technology Stack
- Security Center
- SCCM
- Custom Automation Framework
Solution Area
- Finance & Accounting | Vulnerability & Patch Management Automation
the impact
Reduced manual dependency through automated patching
Improved security posture across servers & workstations
Scalable, reusable framework for long-term maintainability
Lower operational risk during patch deployment cycles
The shift was security-automation-led.
Faster remediation with controlled deployment.
The Need
The firm required an automated framework to manage vulnerability detection and patch deployment across critical infrastructure. The objective was to reduce security exposure, address older vulnerabilities efficiently, and apply patches without disrupting business operations, while also ensuring operational support at L2 and L3 levels.
Challenges
- Complex patch deployment across infrastructure: Patching servers and workstations in a heterogeneous environment required precision to avoid failures and downtime.
- Long-tail vulnerability remediation: Older and unresolved vulnerabilities increased security risk and demanded structured remediation workflows.
- Minimizing downtime during security updates: Security patches needed to be deployed without impacting availability of critical systems.
- Custom vulnerability and patch management framework: Designed and implemented a reusable automation framework to deploy security patches across servers and workstations without business disruption.
- Phase-wise deployment and scheduling: Introduced controlled, phase-based patching with defined schedules to reduce operational risk and maintain system stability.
- Vulnerability identification and zero-day remediation: Developed workflows to continuously identify the latest vulnerabilities and apply relevant patches to address zero-day risks.
- L2 and L3 operational support: Provided ongoing production support, including implementation and maintenance of vulnerability and patch management services using Security Center and SCCM.
- Reduced reliance on manual patching through automation
- Improved remediation of legacy and zero-day vulnerabilities
- Scalable and reusable framework supporting future growth
- Lower downtime risk during patch deployment cycles
strategic client partner
Take the Next Step
If manual patching and vulnerability backlogs are increasing security risk, we can design an automation framework that improves remediation speed without compromising system availability. Talk to our Strategic Client Partner
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