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case study Testing & Automation

Accelerating release cycles through automated QA in CI/CD 

A healthcare services organization needed to reduce long release cycles and improve test coverage across complex EHR workflows. Manual testing and fragmented automation limited speed and consistency. CES implemented a structured QA automation framework integrated into CI/CD pipelines, enabling continuous testing, broader coverage, and faster, more reliable releases. 

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The Challenge

Long Release Cycles from Manual Testing

Long Release Cycles from Manual Testing

Limited Automation Coverage Across Complex Workflows

Limited Automation Coverage Across Complex Workflows

QA Framework Adoption & Maintainability

QA Framework Adoption & Maintainability

the client

Healthcare

United States (Kansas)

Technology Stack

  • Selenium
  • C#
  • RestSharp

Solution Area

  • Quality Engineering & Test Automation

the impact

60%

Faster Release Cycles

Improved Test Coverage

Reduced Manual Testing Effort

More Reliable Deployments

how we did it

The shift was quality-engineering–led. The result:

faster, more reliable releases.

The Need & The Challenges
The CES Solution
Results & Business Impact

The Need

The organization required a scalable QA automation approach to improve testing efficiency, expand coverage, and ensure accuracy across complex healthcare systems. Leadership wanted testing embedded into CI/CD workflows to shorten release cycles while maintaining testing reliability in regulated healthcare environments.

Challenges

  • Automation Framework Usability: QA teams needed a user-friendly automation framework that could be adopted across varying skill levels without slowing delivery.
  • Complexity of Healthcare Workflows: Diverse business rules, integrations, and workflows made test design, maintenance, and scalability challenging.
  • CI/CD Integration & Maintenance: Automation had to integrate seamlessly into CI/CD pipelines while remaining maintainable, performant, and easy to extend.

CES delivered a structured QA automation model aligned to healthcare workflows and CI/CD execution.

  • Automation Framework Design: Developed a reusable, framework-driven automation structure using Selenium and C# to support complex test scenarios.
  • Continuous Testing Integration: Integrated automated tests directly into CI/CD pipelines to enable continuous execution and early defect detection.
  • Workflow-Focused Validation: Conducted exploratory testing across key business workflows to ensure automation aligned with real operational scenarios.
  • Reusable Test Assets: Built reusable test scripts and validation components to reduce maintenance effort and manual intervention.
  • Shorter Release Cycles – Continuous test execution reduced release timelines by up to 60%.
  • Improved Test Coverage – Automation expanded coverage across complex healthcare workflows.
  • Reduced Manual Effort – Reusable scripts minimized dependency on manual testing.
  • Higher Testing Accuracy – Framework-driven validations improved consistency and reliability.
  • Streamlined Deployments – Integrated QA pipelines supported smoother, faster releases.
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A challenge streamlined. A SMART experience delivered. This QA automation initiative enabled faster releases, stronger coverage, and dependable testing for healthcare EHR platforms.