83% of RFPs Processed via Agentic AI Without Manual Review
A global enterprise needed to cut time and effort spent on RFP intake and quote creation. CES built an agent‑based workflow that extracts inputs, reuses prior content, and accelerates compliance.
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The Challenge
the client
Elevator & Escalator
Global
Technology Stack
- LLMs
- Machine Learning Algorithms
- Intelligent Document Understanding
- Smart Label Generation
- Classification Workflow
Solution Area
- RFP Processing Automation
- Quote Generation Workflow
- Compliance Validation
the impact
Only 17% of RFPs required manual intervention
Immediate reduction in quote-generation TAT
Fewer hours spent on proposal responses
Faster compliance checks for regulated contracts
Workflow-led RFP intake.
Faster quote cycles.
The Need & The Challenges
The CES Solution
Results & Business Impact
The Need
Reduce hours spent on RFP intake and response preparation, shorten quote-generation TAT, and introduce repeatable compliance checks—without losing control over review and approvals.
Challenges
- RFP parsing and classification at scale: Incoming RFPs required consistent parsing and structured classification to route work through the right proposal steps.
- Quote data extraction with controlled review: Quote inputs had to be extracted reliably from documents, with a review safety net to prevent rework.
- Compliance checks for regulated contracts: Generated proposals needed to be checked against building-code guidelines and other requirements tied to government-specific contracts and state regulations.
- RFP Parser (first-level agent): Implemented smart label generation using LLMs and machine-learning algorithms to parse and classify incoming RFPs for subsequent workflow steps.
- Quote Generator with document understanding + safety-net review: Automated extraction of quote inputs via intelligent document understanding and surfaced extracted data for manual review where needed, reducing time spent on manual checks.
- Proposal + engineering diagram reuse workflow: Enabled an analysis flow that compares current requirements with past proposals and engineering diagrams to support faster proposal building.
- Compliance Checker for government-specific contracts: Added compliance checks aligned to building-code guidelines and other rules tailored to state regulations for regulated contracting scenarios.
- Only 17% of RFPs required manual intervention
- Reduced hours spent responding to proposal requests
- Immediate reduction in quote-generation TAT
- Faster compliance validation for regulated proposal submissions
