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case study Reinforce

Patch Management & Zero-Day Security for a Global Medical Device Leader

A global medical device manufacturer automated its patch management process to secure thousands of connected devices, minimize cybersecurity risks, and meet strict healthcare compliance standards, all while reducing operational costs.

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The Challenge

Patch Deployment at Scale

Cybersecurity Risks in Connected Devices

FDA & HIPAA Compliance

the client

Global Medical Device Manufacturer

United States

Technology Stack

  • Microsoft SCCM
  • Intune
  • Ansible
  • SIEM
  • Compliance Frameworks (FDA, HIPAA, NIST, CIS Benchmarks)

engagement model

  • Offshore Delivery & Automated Patch Management

the impact

99.8%

Patch Compliance

60%

Faster Zero-Day Response

50%

Cost Savings

Zero Security Breaches in Connected Devices

how we did it

The security was strengthened.

The resilience? Unmatched.

The Need & The Challenges
The CES Solution
Results & Business Impact

The Need

Managing thousands of connected medical devices across multiple locations, the client needed a secure, scalable, and automated patch management strategy. Traditional manual patching was slow, inconsistent, and created vulnerabilities in life-critical systems. To maintain patient safety, regulatory compliance (FDA, HIPAA), and device uptime, they required a fully automated solution.

Challenges

  • Patch Deployment at Scale: Ensuring timely OS, application, and firmware patching across a globally distributed network of medical devices.
  • Cybersecurity Threats: Connected medical devices posed risks of cyberattacks, requiring real-time patching for protection.
  • Strict Regulatory Compliance: Adhering to FDA, HIPAA, NIST, and international medical security standards.
  • Operational Cost Optimization: Reducing IT overhead while maintaining 100% device uptime and security integrity.

CES implemented a hybrid patch management framework, integrating SCCM, Intune, and Ansible to automate deployment, ensure compliance, and protect medical devices from vulnerabilities.

  • Automated Patch Orchestration: SCCM & Intune deployed patches across Windows, Linux, macOS, and medical IoT devices, while Ansible automated cloud-based patching.
  • Zero-Day Emergency Response: SIEM-based threat detection and Ansible playbooks ensured immediate patch deployment for high-risk vulnerabilities.
  • Real-Time Compliance Monitoring: Automated scanning & reporting aligned with FDA, HIPAA, and NIST security benchmarks.
  • API Gateway & Load Balancing: Secured API gateway optimized data flow and balanced server loads efficiently.
  • Offshore Cost Optimization: 24/7 patch management from CES’s Offshore Security Center reduced costs while improving response times.
  • 99.8% Patch Compliance achieved across all connected medical devices.
  • 60% Faster Zero-Day Patch Deployment, minimizing cybersecurity risks.
  • 50% Operational Cost Savings using offshore automation and centralized management.
  • Zero Security Breaches in Connected Devices, ensuring uninterrupted patient care.