User experience on e-commerce websites is a deciding factor between success and failure. Simply put, it’s akin to leaving money on the table when websites don’t load-up at lightning speed on multiple devices and browsers. Similarly, impatient shoppers ditch websites where landing pages, promotional assets, such as online coupon and banners, don’t function as intended.
The biggest challenge is not knowing what and where critical gaps exist before going live with updated website functionalities, content and assets. There is a compelling need to test and validate new website functionalities, promotional coupons and banners as well as making sure that routine website updates function flawlessly.
CES brings to customer engagements it’s 10+ year of proven e-commerce support experience. We help top retailers and marketplaces optimize product pages for greater traffic, usability and conversions. Business content verification and User Acceptance Testing (UAT) are natural extension of our e-commerce support services.
Examples of Services include:
- Test and validate promotional content such as online coupons, eSpots and banners
- Validate customers’ digital journeys in live environments and staging areas
- Find bugs and provide steps to reproduce the bugs in timely and actionable reports
- Collaborate and coordinate UAT deliverables with multiple stakeholders across domains
- Provide custom reports on website load times on multiple browsers and devices
- Help plan and execute most realistic user navigational scenarios as per industry standards
- Competently leverage latest tools and serve as a seamless extension of clients’ internal teams
- Expert User Acceptance Testing (UAT) team serves as an extension of your team
- Realize faster time to market by providing smoother digital journeys to shoppers
- Minimize help desk calls and emails by having all coupons and banners function as intended
- Flexible business and operations models for sharing experts across multiple processes
- No extra cost for project and account management resources
- Dedicated and professional help on any technology platform during any work shift
Contact us today for a free assessment and test project.