Corporate ERP systems and other business applications, customer - facing CRM systems, keeps you ahead of the competition. In order to remain competitive, these systems need to be optimized so your business can consistently produce better results. CES managed services for Oracle applications can help you do just that.
CES Managed Services Framework is based on the industry's best practices and is proven to deliver improvements in effectiveness (productive use of applications), efficiency (faster time to market), risk reduction (higher availability and predictability), and cost reduction.
Supported by CES’s matrix driven approach that leverages a variety of proprietary methods and tools, we have built a world-class, mature delivery model for IT support and management for our customers that increases ROI on their investments.
CES End-to-End Application and Database Management Services
CES offers a full range of flexible application and database management support models that can be configured to meet your unique objectives and requirements. CES has established relevant service level agreements (SLAs), performance measurement mechanisms, and other methods to ensure effective and consistent quality service delivery.
Flexible Model for Global Support
Our services and expertise can be applied in multiple engagement models including capacity enhancement for niche skills, fixed capacity with configurable skills and shared services, all driven by SLAs and metrics.
CES has developed a support factory model to provide a fully functional application and DBA support services at a lower cost where the volumes do not justify full time resources.
With 24x7 availability, scalable capacity, and proven delivery models, our services help our clients across the globe by reducing application management costs by 30-40% and by increasing application usage efficiencies by 20% or more.