Oracle EBS customers who are in ‘lights on support’ mode, sometimes struggle to cope with a surge of minor enhancements from business. Minor enhancements take an effort of less than 40 hours and typically involves developing a new report, a new interface to a 3rd party application, enhancement to existing interface to feed additional information etc. CES developed an offshore based execution model that provides customers flexibility in deploying ‘work packet’ based delivery. This model helps customers treat these as a CAPEX project instead of OPEX expenses. Our sizeable customers that utilize this model wherein CES team acts an extended arm to customer IT team.
CES offerings in this space include: