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For over 10+ years, CES has been delivering live customer engagements to top companies over wide ranging live chat platforms. Today, our live chat professional


  • 10+ years of experience reducing millions in back-office costs and generating profitable revenue
  • Expert human talent, solid delivery platform, seamless alignment and great CSAT and NPS scores
  • Client-centric operations and delivery model for your specialized needs
  • Flexibility to deploy your CES team across multiple processes
  • No extra cost for project and account management team members


  • Email Support – 24/7 email support on any platform for any use case
  • Live Chat – 24/7 live chat support on any platform for customer service or revenue generation
  • Phone Support – Satisfy customers and coordinate with vendors across wide ranging use cases
  • Fraud Prevention and Chargebacks Management – Prevent and reduce online transaction fraud
  • Social Media Support – Seamless social engagement on Facebook, Twitter and the likes
  • Moderation of Reviews – Answer shoppers’ questions on online forums like Bazaarvoice.com
  • Claims & Reimbursement – Effective and efficient processing of claims and reimbursements


Contact us today for a free assessment and test project.

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